Involved in an accident through no fault of your own? We take over the claim settlement for you.
You describe the accident to us in two sentences – as a rule you receive a clear initial assessment within 24 hours. Before any engagement begins, we tell you in writing what costs you can expect and who ultimately bears them. Only then do you decide.
What you are entitled to after the accident
After a no-fault accident you do not have to accept either the appraiser or the repair shop of the other party's insurer: you have the right to your own independent expert – whose costs are as a rule borne by the other side. Items such as diminished value, loss of use or loss of earnings are, as a rule, part of the recoverable damage as well. We quantify each one and assert it.
To the checklist: what to do after an accident?Get in touch directly
The fastest way is via WhatsApp – speak or write. We will get back to you promptly.
Your advantages
Why clients instruct us
We take over the entire claim settlement
Appraisal report, deadlines, correspondence: from the moment you hand the case over, we conduct the correspondence with the other party's insurer – not you.
Nationwide and fully digital
Documents digital, correspondence digital, representation nationwide – the entire process runs by WhatsApp, email and telephone.
One point of contact, from start to finish
You write to attorney Serpil Şahin and receive her reply – as a rule within 24 hours, in German, Turkish or English.
Process
How the settlement works – in 4 steps
Describe the accident
Two sentences are enough – by WhatsApp, telephone or email. Send photos and documents along, as far as you have them. You receive confirmation of receipt immediately.
Assessment within 24 h
As a rule within one working day we come back to you with a clear assessment: liability situation, claims, question of costs – in writing, before you decide.
Claim settlement
At your request we instruct the appraiser of your choice, quantify every item and take over all communication with the insurer.
Progress updates – unprompted
At every step (appraisal report, letter of claim, the insurer's reply, payment) you hear from us. You never have to chase us.
We know the other side
Typical strategies of the insurer – and how we counter them
Quick offer, quick signature
“Uncomplicated claims management” serves above all to keep costs down. We examine all claims before anything is signed.
The insurer's appraiser
Experience shows that the insurer's appraisal report often turns out lower. You have the right to your own independent expert – the costs are as a rule borne by the other side.
Diminished value overlooked
A repaired accident vehicle is as a rule worth less when sold. Without a lawyer this item is often overlooked – we quantify it and assert it.
Loss of use & rental car reduced
For the duration of the repair or replacement purchase, a rental car or loss of use may come into consideration – the amount depends on the vehicle class. We examine the applicable classification.
Notional settlement calculated down
Those who settle on the basis of the appraisal report readily see items struck out. Whether a reduction holds depends on the individual case – we examine every one.
Delaying & stalling
No response, in order to gain time. We set deadlines and pursue the claim consistently – up to court proceedings if necessary.
Your permanent point of contact
Straight to the attorney – you write, she replies
You always work directly with attorney Serpil Şahin. A reply as a rule within one working day, confirmation of receipt for every new enquiry and one permanent point of contact in German, Turkish and English. Reliable availability is our most important competitive advantage.
Your questions before we start
What does instructing you cost me?
After a no-fault traffic accident, the other party's liability insurer regularly bears the necessary legal fees. Legal expenses insurance is not required for this. In all other constellations we clarify the question of costs transparently before an engagement begins.
I do not have legal expenses insurance.
After a no-fault accident you do not need any: the necessary legal fees are as a rule borne by the other party's liability insurer.
I am not sure whether I am at fault.
Describe the accident to us – we examine the liability situation and tell you clearly how your prospects stand before you commit yourself.
Do I have to accept the insurer's appraiser?
No. After a no-fault accident you may instruct your own independent expert – whose costs are as a rule borne by the other party's insurer. Experience shows that the insurer's appraisal report often turns out lower.
The insurer is offering a quick, uncomplicated settlement – should I accept?
Be careful: quick offers and the “claims management” of the other party's insurer serve above all to keep costs down. Do not sign a settlement release before all claims have been examined.
How long does the settlement take?
Simple bodywork damage is often settled within 4–6 weeks. Where there are personal injuries or liability is disputed, it can take longer. We set deadlines and follow them up.
The damage is small – is a lawyer worthwhile?
Often yes. Small claims in particular contain overlooked items such as diminished value, loss of use or appraiser's fees, which we assert for you.
I do not live in Wiesbaden.
No problem. We work nationwide and digitally – the entire process runs by WhatsApp, email and telephone.
You never have to chase us – we get in touch first: at every procedural step you receive a message unprompted. You know at all times where your case stands.
Immediately after the accident
The five most important steps at the scene of the accident
- Sign nothing – no admission of fault, no quick settlement from the insurer.
- Take photos – vehicles, damage, registration numbers, surroundings.
- Note down witnesses – name and telephone number are enough.
- Do not take calls from the other party's insurer – anyone offering to “settle everything without complications” represents the other side. Your own insurer, by contrast, should be notified of the accident within the applicable deadline.
- Contact us – we take care of everything further from here.
You will find the detailed version with all the points in the checklist after a traffic accident.
How to get started
Start with your case
- Describe the accident to us in two sentences – by WhatsApp, telephone or email
- You receive our initial assessment as a rule within 24 hours
- Clarity on costs before you instruct us – you decide only once the question of costs has been clarified in writing
- You never have to chase us – at every procedural step we get in touch unprompted
Questions in advance?
Feel free to get in touch directly – via WhatsApp or by email.
The documented route
Describe your case – in writing, with documents
Attach photos, the accident report and letters from the insurer directly to your email. We treat your information confidentially and do not pass it on to third parties.
Your enquiry is without obligation. Response as a rule within 24 hours – we treat your information confidentially and do not pass it on to third parties.
To take away
Power of attorney & checklist
You fill in the power of attorney directly on your phone or computer – signing on the screen, without a printer. Prefer paper? The blank template (PDF) is still available.