🚨 Accident Emergency?WhatsApp NowCall

Had an accident? We are here for you.

Take a breath. We tell you what matters now – and take care of the rest for you.

Get in touch in one minute

Easiest via WhatsApp – speak or write. Reply usually within 24 hours.

Immediate checklist

The most important steps at the accident scene

  • 1Secure the accident scene. Hazard lights on, set up the warning triangle, wear a safety vest.
  • 2Attend to the injured. In case of injury, immediately call 112.
  • 3Call the police (110). Especially for major damage, disputes or personal injury.
  • 4Document everything. Photos of the vehicles, damage, licence plates, final positions and surroundings.
  • 5Exchange details. Names, addresses, licence plates, insurance – note down witnesses.
  • 6Do not sign anything. Do not admit fault – speak to us first.
  • 7Contact us. We take over from here and secure your claims.

Good to know

After a non-fault accident you are entitled to your own independent assessor and your own lawyer – the costs are usually borne by the opposing insurer.

Alternative · detailed form

Prefer writing? Describe the accident

Alternatively: write via WhatsApp or send an email directly.

Reply < 24 h🟢
Digital AssistantChat assistant (automated) · not legal advice

The first orientation is free and non-binding. The digital assistant answers general questions and does not replace individual legal advice.